Returns & Exchanges
At Swig Life, we want you to love your insulated drinkware and accessories as much as we do. If you are not 100% satisfied with your purchase, we offer easy returns and exchanges within 30 days of delivery for items in their original, unused condition.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and shipping zip code to start the process.
- 2.Print Your Label
Select the items you wish to return or exchange and download your prepaid shipping label provided by our system.
- 3.Package Your Items
Securely pack your Swig Life products in their original packaging to ensure they arrive back to us safely and without damage.
- 4.Drop Off and Refund
Drop your package at the designated carrier location; once received and inspected, we will process your refund or ship your exchange within 5-7 business days.